Política de reembolso

Thank you for partnering with Circadia by Dr. Pugliese, Inc. for your business needs. We strive for skin care and customer service excellence. 

Exchanges 

Should you wish to exchange any items, products must have been purchased directly from Circadia by Dr. Pugliese, Inc. All items must be unopened, unexpired, and in original unaltered packaging (ex. no price tags, stickers or markings, that would restrict us from being able to restock the item.) Exchange requests exceeding 30 days after purchase date up to one year will incur a 25% restocking fee. Items purchased greater than 1 year ago are no longer eligible for exchange. Proof of purchase from Circadia must be provided. The customer is responsible for the return shipping cost.

If you have more questions about how to exchange an item, our Client Care Team can assist you Monday through Friday, 9am–5pm EST at (800) 630–4710. To request an exchange, please email hello@circadia.com . 

Returns 

Should you wish to start a return, products must have been purchased directly from Circadia. All items must be unopened, unexpired, and in original unaltered packaging (ex. no price tags, stickers or markings, that would restrict us from being able to restock the item.) Returns exceeding 30 days after purchase date up to one year will incur a 25% restocking fee. Items purchased greater than 1 year ago are no longer eligible for return/credit. Proof of purchase from Circadia must be provided. All items returned must have a minimum of 6 months expiration period remaining. The customer is responsible for the return shipping cost. 

If you have more questions about how to return an item, our Client Care Team can assist you Monday through Friday, 9am–5pm EST at (800) 630–4710. To request a return, please email customerservice@circadia.com.